Shippingsmile

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FAQ - Professional Agency

Frequently Asked Questions

Everything you need to know about our services, process, and pricing.

What industries do you specialize in?

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We specialize in tech startups, e-commerce, and SaaS platforms, but our team is adaptable. We've worked with clients in healthcare, finance, and real estate to deliver cutting-edge digital experiences.

How long does a typical project take?

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Timelines vary based on complexity. A standard landing page takes 1-2 weeks, while a full web application can take 2-3 months. We provide a detailed timeline during our initial discovery call.

Do you offer maintenance after launch?

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Yes, we offer ongoing support packages. This includes security updates, performance monitoring, content updates, and minor feature additions to ensure your site remains secure and fast.

What is your pricing model?

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We work on a project-basis for larger builds and a retainer-basis for ongoing work. For small startups, we offer flexible milestone-based payments. Contact us for a custom quote tailored to your needs.

Can you help with branding and UI/UX?

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Absolutely. We have a dedicated design team that handles brand identity, logo design, user interface (UI), and user experience (UX) research. We build products that not only look good but drive conversions.

Do you work with international clients?

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Yes, we are a fully remote agency. We work with clients all over the world. We ensure overlapping hours for synchronous communication and use tools like Slack and Zoom to stay connected.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

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